A Touch of Elegance by Courtney
Frequently Asked Questions
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Do you have themes for boys and girls?
Absolutely! We offer themes tailored for boys and girls. Let us know your preferences, and we'll ensure an unforgettable experience for your little ones.
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Do you offer custom themes?
Yes, we do offer custom themes! Whether you have a specific theme in mind or want to personalize the experience to match your preferences, we're here to make it happen. Just let us know your ideas, and we'll work with you to create a unique and memorable experience.
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Can I rent teepees for more than just one night?
Yes! We want you and your guests to have the teepee sleepover of your dreams. We offer flexible rental options to accommodate your needs. Let us know the duration you're interested in, and we'll ensure everything is arranged accordingly.
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How far in advance can I book a sleepover?
Once you've determined your party date, please fill out the "Book Now" form. Within 24-48 hours you will receive a message confirming details and an invoice sent to your email. At that time of the invoice, a $50 non-refunable deposit that will go toward your total will be required to reserve your date. Parties should be booked atleast 2 weeks prior to your date.
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Is there an age range to book the teepees?
Yes. We recommend a minimum age of 5 years old.
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Do our guests need to bring anything?
Guests are only required to bring their own pillows.
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Is delivery and set-up included in the package?
Yes. Delivery and setup are included in each package. We'll bring everything needed, set it up, and return to break everything down.
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When is delivery and set up?
We will contact you to coordinate the best time for setting up and breaking down your sleepover. We will return the following day at the agreed time to break down all equipment.
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What areas do you service?
We provide service to select areas of Walton County and surrounding regions. Locations outside of Walton County may be subject to an additional travel fee.
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How are teepees cleaned?
Our equipment undergoes thorough cleaning and disinfection after each use. Additionally, all linens are washed using allergy-free detergent after every rental. Covers, decorative pillows, and other items are consistently disinfected to maintain cleanliness and safety standards.
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How much space is needed for the teepees?
Each teepee measures approximately 3.5 feet wide and 5.5 feet long. If you are uncertain about the available space, you are welcome to send us a photo with measurements of your area. Also, you can arrange a previsit for an additional fee, allowing us to assess how the teepees will fit. Please schedule this atleast a week before your party date.
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Are food and drinks allowed in the teepees?
To maintain the cleanliness of the teepee setup area, we kindly request that most food and drinks, except water, remain outside the setup area. Please note that you'll be responsible for any damages or stains that occur during your rental period.
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What type of payment is accepted?
We prefer payments to be made via Venmo or Cash app for your convenience.
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What if I need to cancel my party?
We understand that unexpected circumstances may arise, so we offer flexibility to reschedule parties for a later date. Any fees already paid can be transferred to the new date. However, in the event of a complete cancellation, the $50 nonrefundable deposit will be forfeited.
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How long do you need to set up?
The setup duration typically ranges from 1 to 3 hours, influenced by factors such as the chosen theme, party location, outdoor steps, and the number of teepees in your package.
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What can I do to prepare for the setup?
We ask that the designated setup area is smoke and pet free, and as clean as possible. Additionally, we kindly request that you relocate as much furniture as possible from the area. Having ample space and minimal furniture will facilitate a smoother setup process.
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What is a damage deposit?
To cover any potential damage or additional cleaning, we require a damage deposit of $100. All items will undergo inspection upon pickup, and the deposit will be returned in full or in part based on the condition of the equipment. Refunds will be processed back to the original payment method. Details regarding the deposit will be discussed during pickup. Please note that the damage deposit is due 48 hours before your party date.
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Do you allow payments to be made?
We accept payments for the remaining balance, which must be paid 48 hours prior to delivery. Failure to submit the final payment by this deadline will result in the cancellation of your party reservation.
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Do you have a DIY Option?
At the moment, we do not provide a DIY option for our teepee sleepovers.